These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word ‘You’ or ‘Your’ it means the Customer: ‘We’, ‘Us’ or ‘Our’ means the Remover. These terms and conditions can be varied or amended subject to prior written agreement. In Clauses 8, 9, 10, and 11 We limit or exclude Our liability for loss and damage. We recommend You arrange insurance to cover Your goods or premises. We are able to arrange insurance for Your benefit upon request. This insurance will be separate from this contract and subject to the terms and conditions of the policy.

1. Our Quotation

1.1 Our quotation, unless otherwise stated, does not include insurance, customs duties, port charges including (but not limited to) demurrage, inspections, or any fees, or taxes payable to government bodies or agencies.
1.2 Our Quotation is valid for sixty days from the date of issue, unless otherwise stated. Unless already included in Our Quotation, reasonable additional charges will apply in the following circumstances:
1.2.1 If the work does not commence within sixty days of acceptance;

1.2.2 Where We have given You a price including redelivery from store within Our Quotation and the re-delivery from store has not taken place within six months from the date of the issue of the quotation;

1.2.3 Our costs change because of currency fluctuations, changes in taxation, freight, fuel, ferry or toll charges beyond our control.

1.2.4 The work is carried out on a Saturday, Sunday, or Public Holiday or outside normal hours (08.00-18.00hrs), unless agreed in writing, well in advance before the moving dates.

1.2.5 We have to collect or deliver goods without normal access possibilities. For the purpose of these T & C Normal access possibilities include:

– our vehicles may park within 20 meters in front of your building, without parking reservation required;

– delivery up to the 2nd floor of the building;

– continuous and unhampered access to the internal lift of the building, capable of carrying the biggest and/or heaviest parcel of the shipment

– free access to the internal/external stairs or doors of the building, appropriate for the biggest and/or heaviest parcel of the shipment.

– usage of outside elevator is excluded

– The entrance or exit to the premises, stairs, lifts or doorways are adequate for free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive is suitable for our vehicles and/or containers to load and/or unload within 20 metres of the doorway.

1.2.6 If You or Your agents request collection or access to Your goods whilst they are in store;

1.2.7 We supply any additional services, including moving or storing extra goods (these conditions apply to such work).

1.2.8 We have to pay parking or other fees or charges in order to carry out services on Your behalf. For the purpose of this Agreement parking fines for illegal parking are not fees or charges and You are not responsible for paying them.

1.2.9 There are delays or events outside Our reasonable control which increase or extend the resources or time allowed to complete the agreed work.

1.2.10 You are in delay to collect or to accept delivery.

1.2.11 You are in delay to grant access for commencing of pack out.

1.2.12 We agree in writing to increase Our limit of liability set out in Clause 8.1 prior to the work commencing;

1.2.13 For air-freight shipments all charges are calculated on the basis of the IATA density standard of 167 kg per 1 cubic meter. If the load density is higher than this, You will be subsequently charged to reflect that difference.

1.2.14 For road and sea shipments all charges are calculated on the basis of density standard of 105 kg per 1 cubic meter. If the load density is higher than this, You will be subsequently charged to reflect that difference.

1.3 You agree to pay any reasonable charges arising from the above circumstances.